BARTELL MACHINERY SYSTEMS, L.L.C. is a dynamic fast-paced 21st-century company with an old-fashioned commitment to customer satisfaction. Our highly skilled and diverse professionals take the time to get to know you and your business and we are a recognized leader in the manufacture of equipment with over 8,000 pieces in operation worldwide. Bartell offers full-time opportunities, co-ops, and internships. Many of our employees have launched life-long careers and you too can be a part of a global company that works together on some of the world’s largest and unique industrial machinery. Opportunities for career progression within the many divisions of this company are outstanding if you are ready to take the challenge. Please see application instructions at the bottom of this page to apply.
Position: CUSTOMER SERVICE MANAGER
Location/ Department: Rome, New York / Replacement Parts Group (Department No. 8464)
Qualifications, Knowledge, Skill and Experience:
The Customer Service Manager is responsible for all aspects of the company’s technical service sales to customers. They will direct and control operation of the Replacement Products Group (RPG) ensuring the organized operation of a 24-hour customer support operation. Domestic and foreign travel for more than 50% of the time in promotion and sale of replacement products and support services to achieve or exceed annual parts and service sales objectives while working with other departments to achieve 95% on-time delivery of said parts. Facilitate implementation of new technology to enhance customers supply chain. Act as liaison with Bartell UK and Bartell Qingdao, China.
For consideration, candidates must meet the minimum qualifications shown and have a verifiable record of experience in the field applied for.
Please fill out our application for employment linked here and supply a copy of the completed application, cover letter and resume by email or mail to the addresses listed below. Bartell requires pre-employment drug screening.
BARTELL MACHINERY SYSTEMS, LLC is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
Interested applicants should forward expressed letter of interest and resume to the Human Resource Department (email@example.com)
6321 Elmer Hill Rd Rome, NY 13440 ● www.bartellmachinery.com ● fax 315-336-1084